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Our Vision
Northland Animal Hospital will be a proactive leader in the care, health, well-being, and performance of companion animals.
Our Values
You and your pet will be treated as members of our family. We will recommend the best care available for your pet. We will strive to anticipate, respond to, and exceed client expectations. We will offer clients the benefit of our strengths and resources through our network. We will remain flexible enough to tailor our products and services, catering to the specific needs of our clients and their pets. We will foster an environment that enables us to seek and provide breakthroughs and solutions in the level and quality of services we provide.
Our Business
Each staff member is responsible for providing the appropriate products, solutions, and technical services to all our clients. The business closely observes manufacturing, research, and development of new products and procedures. This allows Northland Animal Hospital to provide the right products, in the right place, at the right time. Our staff will continue their education to stay on top of new diagnostic and treatment options for your pet. The protection of health, safety, and the environment within the family unit remains one of our highest priorities. We actively seek to improve animal health and welfare through innovative partnerships with leaders in our community.
Dr. Richard Banks | In my late teens I took an interest to veterinary medicine as it is a very challenging career that involves working with animals. I attended Michigan State University after graduating from Grand Ledge and was later accepted into MSU School of Veterinary Medicine. After four years of medical school I graduated with honors in 1995. My first jobs were at larger veterinary hospitals. It was here that I learned this style of practice was not my niche.
In 2001 I purchased Northland Animal Hospital because of its location and size. It did not take long to know I had found a new home. Working here has allowed me to serve those in the Rockford, Cedar Springs, and surrounding areas as a family doctor for your four legged companions. In this environment I am able to concentrate on making your companion pets health my responsibility. The clinics focus of personalized care rather than high volume has allowed me to practice the kind of family medicine I enjoy. The longer appointment times allow me to be thorough and develop a relationship with the pet and family. It is my personal goal to make sure each client feels that they and their companion pet have been treated with care and respect.
Outside of my clinic life I live with my wife of 15 years, Dana, and our two human children and three companion pets. The Golden Retriever is my 2001 rescue pet Murphy. Wally is the orange tiger cat who lives the life of a spoiled indoor cat who was a barn cat refugee. The gray kitten pictured is Mandy. She's another rescue from the hospital. It seems we vets don't need to look for pets, they just come to us! The family also includes Major, a very large and therefore messy Military Macaw. |
Toby | While not credentialed, certified, or educated in anything but litter box etiquette and love mooching, CAT scans from Toby are completely free. Results and prognosis from this scan are completely up to your interpretation ;-) |
 | Our greeting staff |
 | 30 minute wellness appointments allow for a comprehensive examination and a chance to answer your questions |
 | At Northland Animal Hospital cat and dogs are more than just animals, they are family companions |
 | Northland AH the first in the area to offer canine DNA testing |
 | Detour map during the 2009 construction season |
 | We use the safest line of vaccines for our feline patients |
 | American Veterinary Medical Association Member |
 | Michigan Veterinary Medical Association Member |
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 | Advantix - Great for deterring fleas, ticks, AND MOSQUITOES! |
 | Frontline Plus - The BEST flea and tick prevention |
 | A great microchip program that comes with $3000 of emergency insurance, 24/7 veterinary consults, and an extensive pet recovery network |
 | Feline heartworm disease - a real problem! |
 | How old is your companion pet? |
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