Yext Knowledge Manager

Automate, collaborate, and maintain control.

Your business is dynamic. Your agents, advisors, franchisees, and local managers are the face of your brand on the ground, and when it comes to their hours of operation and local events, they know the facts about their business best.

With Yext, you'll leverage your local managers’ expertise, maintain brand compliance, and keep customers informed at every turn. Yext makes it easy to automate updates and work with your teams anywhere in the world, all under the banner of providing accurate data to consumers — wherever they search.

Local User Portal

Deliver a branded experience to franchisees, agents, or advisors with Yext’s customizable and extensible Local User Portal.

Whether you want local managers to update their holiday hours, add their headshots, or just confirm their phone numbers, we will work with you to define the optimal experience for your users so they’re excited to log in and provide exactly the data you’re seeking.

User Roles & Approvals

Brand control is critical when you empower franchisees, agents, advisors, or other local managers to update the facts about their business and respond to customer reviews.

Yext’s flexible workflows support the processes and controls of your business so you can give users as much or as little responsibility as you’d like. Users can request edits to any data field, while approvers can review requested changes, accept, reject, or reassign those changes, and explain their decisions to those who made the request. Yext's Smart Notifications make it easy to comply and collaborate.

Digital Asset Management

Increase efficiencies, support compliance, and give your branded content legs with Yext’s library of pre-approved photos, videos, and text. Schedule assets to populate with content like holiday-specific offers for a specific period of time. View all the records that leverage an asset so you can keep track of where and when your photos and offers appear to consumers.

Scheduled Updates

Yext’s direct integrations with the world’s top maps, apps, digital assistants, search engines, GPS systems, and social networks in the PowerListings® Network ensure that the data you store in the Yext Knowledge Manager makes its way to consumers. But often, that data will change.

With Yext, there's no need to log in on a holiday to update your store hours. Changes to your digital knowledge — from holiday hours to featured promotions to social posts — can be scheduled to post automatically on the dates you desire. Yext does the work for you, so you can enjoy your holidays while keeping customers informed.

See first-hand how the Yext Knowledge Engine can help you better manage your digital knowledge and attract more customers.
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Yext Knowledge Manager

A single source of truth for the public facts about your business. 
Your centralized hub to manage all the facts consumers seek about your people, places, and products — from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. With Yext’s best-in-class, cloud-based platform you’ll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online.

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