What SMBs Need to Do to Prepare for the Holidays During COVID
There’s no doubt that it’s a tough time to be a small business: U.S. Census Bureau survey data from mid-October indicates that 75% of SMBs […]
Nov 13, 2020
Industry Insights
Nov 13, 2020
How Financial Services Organizations Can Rev Up Revenue With Reviews
Lousy reviews from critics have always influenced people to stay away from certain brands and businesses. But now that the internet has given anyone the […]
Oct 26, 2020
How Did Healthcare Make Digital Missteps During COVID — And What Do Organizations Need to Do Now?
The healthcare industry has been talking about the importance of digital transformation for years. But when the COVID-19 pandemic hit, the industry was faced with […]
Oct 13, 2020
3 Ways Your Brand Can Build Trust Online
No need, no money, no hurry, no desire, no trust. No, those aren’t song lyrics or a morose elegy. Those are the five basic obstacles […]
Oct 1, 2020
You Asked, Yext Answers: What Do I Need in My Martech Stack?
You asked:“In a time of slashed budgets, what should I include in my martech stack to enhance my marketing efforts and increase ROI on spend?” […]
Sep 24, 2020
Is Every Brand a Consumer Brand Now? What to Know About Embracing DTC Tactics
If you’re not already working the direct-to-consumer (DTC) angle, you should be. And you don’t need to dance, wave a machete, or drop “F” bombs […]
Sep 9, 2020
Google’s Latest API Update: Dedicated Food Menus
On August 24, 2020, Google launched version 4.7 of its Google My Business (GMB) API. This update includes enhancements to how your restaurant locations can […]
Aug 25, 2020
Want a chatbot on your site? Here are 3 things you need to do
The bots have arrived, and it looks like they may be here to stay. Chatbots started popping up on websites around 2016 as a way […]
Aug 19, 2020
The Winning Customer Service Combo? A Brainy Website and an Empowered Support Team
Tucked in a corner of the British Museum in London is the oldest known customer complaint. Nearly 4,000 years ago, a copper ore customer in […]
Aug 7, 2020
Misty Copeland On Life in Quarantine, Underrated Leadership Skills, and Promoting Diversity in the Dance World
When Misty Copeland was named the first female Black principal dancer of the American Ballet Theatre in 2015 she changed the course of dance history. […]
Aug 5, 2020
