As the world slowly reopens, the 2020 Olympic Games in Tokyo are both a reminder that we’re making progress (the Games are actually happening), but […]
Jul 30, 2021
The past year and a half has been a transformative period for retailers. There’s no need to belabor all the unprecedented challenges that the pandemic […]
Jul 29, 2021
Online reviews have emerged as one of the most important aspects of digital marketing and reputation management, across nearly every consumer-facing industry from food services […]
Jul 22, 2021
When mapping out your business objective, it can be easy to put customer service lower on the totem pole. Growth tends to be a sexier […]
Jul 9, 2021
Have you ever wondered how search engines like Google determine which pages are at the top of the list when you search for something? If […]
No product is perfect, and software is no exception. Those imperfections are what makes customer support necessary and essential. Together, software and support is a […]
Jul 8, 2021
We can get a lot done through the convenience of digital platforms these days. From scheduling a yoga class to visiting with grandma a few […]
Jul 2, 2021
Whether you’re new to the world of Search Engine Optimization (SEO) or well experienced, meta tags are a regular and important part of the job. […]
If you operate any type of online business, you’re always looking for ways to optimize your database for successful customer interactions. Between marketing and intelligent […]
Jun 25, 2021
No doubt about it — the customer experience is crucial to the success of any business. A company that understands the value of customer service […]