When creating a job listing, the primary focus is typically on technical skills and experience in the industry. Whether that means fluency with programming languages, […]
Oct 14, 2021
Customer service is an invaluable aspect of any business. Of course, you would rather things never go wrong with purchases, and that your users would […]
Now that millennials are in their late 20s and early 30s, they make up a vast amount of many companies’ audiences. Their purchasing power will […]
We don’t have to tell you how important it is for companies to have customer service that loves exceeding customer expectations. When companies want their […]
Nobody likes moving. The process of tearing down existing setups, sorting through your things, and setting up in a new place is daunting. But then […]
Oct 7, 2021
Finding the best way to connect with your customers isn’t easy — especially since the main reason consumers reach out to customer service is when […]
Customer service representatives are the frontline when it comes to solving your users’ problems. Whether you’re providing a service or a product, you need a […]
We don’t need to tell you how critical it is for businesses to provide excellent customer service that goes above and beyond to fulfill the […]
The artificial intelligence (AI) revolution is here, and businesses are starting to see its relevance: with a projected contribution to the U.S. economy of 15.7 […]
Customer care, customer experience, and customer service. They all have to do with making sure your customer is happy, and they all intertwine with each […]
Sep 30, 2021