Reputation management done right empowers marketers. It enables them to put their customer experience on display for prospects via reviews and ratings, while also helping […]
Jan 2, 2020
Consumers today conduct more research and have access to more information about businesses than ever before. The problem for marketers? Too much of the information […]
Oct 22, 2019
Do reviews impact your search performance? The answer is a resounding yes, with Google confirming that “high-quality, positive reviews from your customers will improve your […]
Oct 14, 2019
According to Mary Meeker’s Internet Trends 2019 report, 88% of U.S. consumers use a second digital device while watching TV. They’re searching for content related […]
Jun 19, 2019
Responding to reviews can help your business gather valuable insight, create customer advocates, and even win new business. What’s more, brands that respond to 60% […]
Apr 17, 2019
Google’s Questions and Answers (Q&A) feature has been a key piece of the Knowledge Card since August 2017. Since the answers can come from a […]
Apr 15, 2019
Your brand’s online reputation directly influences whether customers choose to do business with you. Reviews are a huge part of this. 88% of consumers trust […]
Apr 11, 2019
Reviews are now integrated with your online business listing. This makes them a part of your digital storefront, and therefore a key element of the […]
Apr 4, 2019
Your customers are your most important source of feedback. Their ratings and reviews impact how search engines and other customers make decisions about your brand […]
Mar 28, 2019
It’s easy to see why building a strategy for reputation management matters: Your brand’s online reputation directly influences whether customers choose to do business with […]
Mar 21, 2019
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