No product is perfect, and software is no exception. Those imperfections are what makes customer support necessary and essential. Together, software and support is a […]
Jul 8, 2021
We can get a lot done through the convenience of digital platforms these days. From scheduling a yoga class to visiting with grandma a few […]
Jul 2, 2021
With the majority of U.S business locations now reopened in some capacity, the countdown is on for a full return to “normal.” Every vertical that […]
Jul 1, 2021
If you operate any type of online business, you’re always looking for ways to optimize your database for successful customer interactions. Between marketing and intelligent […]
Jun 25, 2021
When the world went digital-only in 2020, businesses faced a deluge of questions online. From queries about COVID-19 protocols to how to handle no-contact returns, […]
Jun 3, 2021
Online misinformation isn’t a new phenomenon, but 2020 revealed just how damaging and far-reaching its consequences could be in the midst of a global pandemic. […]
Apr 13, 2021
There’s no debating that COVID-19 changed life as we know it around the globe. But what is debatable is when — and if — we’ll […]
Mar 18, 2021
2020 had a serious impact on our search behavior: Unsurprisingly, searches for cleaning products like Lysol and Clorox went up more than 1000% — and […]
Mar 1, 2021
There’s no debating that COVID-19 changed life as we know it around the globe. But what is debatable is when — and if — we’ll […]
Feb 25, 2021
There’s no debating that COVID-19 changed life as we know it around the globe. But what is debatable is when — and if — we’ll […]
Feb 16, 2021