Yext for Healthcare

Attract and retain more patients
with the Healthcare Knowledge Engine

The Yext Healthcare Knowledge Engine is purpose-built to help health systems of all sizes solve their office, facility, and physician digital knowledge challenges, make their providers more discoverable in search, and ultimately attract new patients in the moments that matter most.

Acquire patients at the right time, every time.

Three out of four patients are searching for providers (not physical locations) online, and only 17% of patients consult a health system website before making an appointment. The best way to acquire patients is to ensure your provider data outside of your website is consistent with what’s on your website. Yext offers unmatched distribution of your doctor profiles and facility listings across Google, Yelp, Vitals, Wellness.com, and more than 100 major multi-category sites. Fix the data that appears to patients and make it easier for them to find providers.

Showcase credentials. Attract patients.

Showcase crucial information about your physicians and facilities when patients search. Yext’s industry-leading features let you highlight office name, accepted insurance, physician education, training, and certifications — every way and everywhere patients search, in critical moments of need. Add Yext Knowledge Tags to the existing provider profiles on your own website to power that same data in intelligent search results and make your providers more discoverable.

Consolidated internal data drives revenue.

Have a doctor who has left or joined your system? Did you acquire a new health system? Store and manage the key information about providers and facilities that’s scattered across your credentialing, electronic health records, CRM, web content management, or other systems — like doctor specialties, insurance accepted, map markers, department entrances, and more — in a single, scalable platform. No longer will you face lags in reimbursement due to incorrect provider locations. No longer will you have late or missed appointments due to incorrect data. Patients will be more likely to show up to the right location and on time and you can maximize for optimal patient experience.

Eliminate duplicates. End confusion.

Only Yext’s patented approach to Duplicate Suppression can solve the problem of duplicate provider data according to each site's best practices. Duplicate Suppression signals that publishers and search engines should ignore redundant profiles of the same provider, stop trying to replace them, and should instead direct patients to the correct information.

Healthcare Partners

We believe that healthcare organizations should have flexibility in the partners they choose to work with, and our platform is designed to work well with all partners, from reputation management to credentialing to appointment scheduling and more. Our integrations with our partners give healthcare organizations the opportunity to manage data in one place and sync it with any partner you work with.

We put hospitals, clinics, physicians, and caregivers in control.
Steward Health Care

“It’s imperative that we get our facility and physician data right everywhere. Steward Health Care prides itself on attracting top physicians, and by ensuring their listings are accurate across all channels, we help them provide our patients with the best possible care.”

Brian Carty, CMO, Steward Health Care
BAYADA Customers

“From high-level industry developments to the tiniest details of a search engine algorithm update, Yext is a true partner. Once we switched over to Yext, we were able to effectively manage both of the central components of our marketing strategy – local customer engagement and recruiting – into one centralized platform.”

Richard Ortiz, Senior Associate, Business Analytics, BAYADA Home Health Care

“Yext is helping us drive our key brand message of ‘Book Online, Anytime’ onto the digital ecosystem big time. We’re getting 15,000-20,000 online appointments per month. Yext helped drive more patients to our website, which in turn allowed us to convert more patients into appointments. The additional traffic, coupled with ENTA’s own online booking platform, contributed to a year over year online appointment growth of greater than 200%.”

JASON CAMPBELL, ASSOCIATE DIRECTOR OF MARKETING
The Yext Knowledge Network. Be everywhere.

Unmatched listings distribution across the industry's largest network. Fix your digital knowledge on over 100 maps, apps, directories, search engines, and social networks.

See first-hand how the Yext Knowledge Engine can help you better manage your digital knowledge and attract more customers.

Get Started

Yext Knowledge Manager

A single source of truth for the public facts about your business. 
Your centralized hub to manage all the facts consumers seek about your people, places, and products — from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. With Yext’s best-in-class, cloud-based platform you’ll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online.