Your next guest is here.
Today’s travelers are mobile and looking to act quickly. In fact, 65% of today’s same-day bookings are made via smartphone. With the Yext Knowledge Engine, you deliver digital knowledge listings are always accurate, actionable, and differentiated. Read on to discover how to turn more searchable moments into new guests.
The Yext Knowledge Network offers unmatched distribution of your data to Google, Amazon Alexa, Apple Maps, Facebook, and over 100 other third-party apps, maps, and social networks. Your hotel, resort, and spa listings appear when and where consumers look on desktop and mobile devices. Add Yext Knowledge Tags to the pages you already manage for your properties on your own website to power rich data in search results.
Wish your brand could stand out from the competition? With Yext, it can. Add promotional links and CTAs of your choosing to your properties’ profiles on your website and across the Knowledge Network. From evergreen offers to seasonal rates, online only promotions, or new guest incentives, promotional messages help drive more bookings from the moments that matter.
With Yext Reviews, monitor and route reviews that consumers leave of your properties immediately to the teams that need to take action, and respond to those reviews directly from the Yext dashboard. Paying attention to customer feedback helps you uncover opportunities to improve your experience.
Leveraging ICE Portal to manage your visual assets? Excellent! Save time and eliminate duplicating efforts by leveraging our pre-built integration. No custom development needed. Just share the assets you store in ICE Portal with the Yext Knowledge Engine, and your properties will shine online, every time.
Yext’s flexible, scalable user roles, workflows, and approvals give franchisees a seat at the table while letting you maintain total brand control. You can empower franchisees to contribute key data about their individual properties like hours of operation, photos, and local specials that give their online presence that personal touch.
“There are so many important online local citations across the web, and it’s becoming difficult for individual hotels to manage these themselves. We would rather find a way to support them with this — and give them time back to focus on the other parts of the business. What we found with Yext was really a one-stop solution for our properties to keep everything up to date.”
A single source of truth for the public facts about your business.
Your centralized hub to manage all the facts consumers seek about your people, places, and products — from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. With Yext’s best-in-class, cloud-based platform you’ll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online.