Posting

At Yext, we understand how important it is to communicate directly with your customers on their go-to platforms. We also know how time-consuming it can be for your business to manage its content across several locations. Yext Posting allows you to engage with customers at scale through social posts on your own site or on a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. This means you can create posts, respond to customers, and track the performance of posting campaigns — all without leaving the Yext platform.

Create Posts

Yext allows you to seamlessly create and schedule posts directly on your website and popular 3rd party platforms. With Yext, you can post to several publishers and entities at once, leverage pre-approved brand assets, and embed dynamic content from Knowledge Graph that is curated for local audiences.

Monitor and Manage Posts

Yext aggregates all your posts into one digestible feed, where you can see posts made by both you and your customers. Here you can manage your posts, respond to customer comments, and approve content created by other users based on the permissions you assign them.

Comment on Posts

Not only can you create new posts, but you can comment on existing ones from the Yext platform. This is particularly useful when customers ask questions on your posts and you want to reply directly to that customer with your own comment. Since we know you may have posted the same content to several locations at once, we make it clear which location's post you've selected before you enter a comment.

Intuitive User Experience

Yext's Posting interface provides an intuitive, point-and-click user experience for content managers of all experience levels. It incorporates standard social platform conventions that feel familiar to all. The UI offers seamless navigation between important posting actions, like creating a post, commenting, or deleting a post. Plus, the interface supports several users, allows post approvals, and respects the permission level that a user has to post, manage, or comment on some or all locations.

Posting API

Use the Posting API to create custom solutions that integrate directly with your Yext account. Supplement existing tools or create new ones from scratch by leveraging the infrastructure of Yext's posting network. The Posting API always grants you access to the latest features from our supported partners.

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