Knowledge Graph

The foundation of your natural language experiences starts with how your data is stored. That’s why Yext experiences are built on a Knowledge Graph, your own brain-like database that is structured with real-world entities and their relationships. Building out your own Knowledge Graph is easy with a ton of integration options, and is easily structured in the way that best fits your brand and your use cases.
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Delight customers and drive revenue.

Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
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Capture and convert more local business with location listings. Turn maps, GPS apps, and local directories into your best marketing channel.
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Your online reputation can win or lose you business. Generate, manage, and respond to reviews at scale with Reputation Management from Yext.
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Empower customers and agents to self-serve.

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
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Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
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Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
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Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
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Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.
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Supercharge discovery and conversion.

Create an intuitive eCommerce search and discovery experience so you can deliver direct answers to your customers every step of the way.

Turn your website into a conversion engine and streamline the digital customer journey with AI-powered Commerce solutions from Yext.

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Boost employee productivity and satisfaction.

Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.
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Build a world-class search experience.

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.
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