of people want to solve their own problem using search–they don't want to contact you.*
of consumers with a bad on-site search experience are likely never to return again.*
of customers prefer to use a company's website instead of using social media, SMS, or live chat for support.*
Answers is more than just a set of search algorithms—it's a full search-as-a-service platform. Learn more about the individual features that make up Answers.
This is why search makes or breaks consumer trust in brands.Learn More
Discover the five elements of great site search that will help you drive more conversions and maximize revenue.Learn More