App Directory

Connect the Yext Knowledge Engine with systems across your business.

SendGrid Email Delivery Service

Connect Yext and your email service provider to request reviews from customers directly.

SendGrid is a leading email marketing platform that provides its customers simple yet powerful segmentation, flexible email design tools, actionable analytics, quick API integration, and robust code libraries in 7 languages. Over 63,000 paying customers, like Spotify, Uber, and Airbnb, trust SendGrid to send more than 40 billion emails every month.

With the SendGrid Email Destination app, you can maximize the power of your own email service provider (ESP) to request valuable feedback from your customers. The SendGrid Email Destination app syncs Yext and your primary ESP, so that you can send your customers review requests directly.

If you’re already using Yext Reviews to generate first-party reviews, you can now use SendGrid to send customers an email request to review your business after their visit. You can take advantage of Yext’s flexible email templates. Or if you prefer, via the SendGrid Email Destination app, you can have the email sent directly from your own email management platform, using your own templates and branding. The best part? Monitor and respond to the customer feedback you generate right in Yext.

Install the SendGrid Email Destination app today to #FireUpYourFans and give every customer the opportunity to provide an authentic review about their experience.

Installation: To install this app, you’ll need a SendGrid account and a Yext account with a subscription to the Ultimate package.