App Directory

Connect the Yext Knowledge Engine with systems across your business.

Snaps

Power your Snaps chatbot with Yext Knowledge, seamlessly.

What is Snaps?

9 out of 10 people want to communicate with businesses through messaging. Snaps helps brands expand their customer base and increase lifetime value through chatbots, voice skills & social messaging experiences.

Benefits of Snaps

Build and update your bot with our proprietary Chatbot Authoring Tool in just a few minutes. No developer required. Snaps powers Chatbots across platforms. Write once and deploy on platforms like Messenger, Kik, Slack, Alexa, Siri and Viber. Leverage customer support teams, CRM and custom data sets to tailor the bot experience for every customer. The Snaps platform applies machine learning to our publishing engine to be more predictive about the type of content and the time a consumer is likely to engage. Get actionable Chatbot analytics, insights and more.

Integration with Yext

The Snaps app for Yext makes your enterprise chatbot experience even better by centralizing your Yext knowledge in your Snaps account. Create a bot with Snaps and provide customers with real-time, location-based business information courtesy of your Yext knowledge. Consumers will be able to get directions to the nearest location of your store, easily call the location, and see hours of operations all within their bot experience.

Note:

– To install this app, you’ll need a Snaps account, as well as a Yext account.

– Enable this integration by going to the “Integrations” tab on the left-hand sidebar in your bot.