ONWARD On Demand

Hear from technology, search, and marketing leaders on how AI-powered services are shaping brand strategies.

Customer-Centric Transformation in a World of Disruption

For consumer facing businesses to survive and thrive, Customer-centric Transformation is key. Learn about how digital can help to dramatically improve the customer experience and what the other key building blocks to delivering a customer first business are including the role of your store, or other physical environment, how to build customer lifetime value through engagement, by providing services and by putting the customer first in all that you do. Also learn about the skills, structure and technology required to deliver.

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