The New Patient Journey

From Searches to Answers


What’s inside:

Almost 80% of consumers start their healthcare journey by asking questions in search.* In this whitepaper, you’ll discover:

  • How you can drive more patients to your health system by answering the questions patients are asking

  • How digital and AI-powered services encourage patient discovery, answer-seeking, and connectivity with health systems

  • Four steps to fully optimize the patient’s digital experience

  • Ways to reach the commercially-insured patient online

*Becker’s, Patients have spoken: Online presence is more critical than ever in healthcare, 2018

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Customer Success Stories


BAYADA Home Health Care Partners with Yext to Innovate Local Engagement for Home Health Care
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OhioHealth Perfects Practitioner Listings and Manages Events with Yext
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Steward Health Care

Steward Health Care Partners with Yext to Provide World-Class Care in the Communities Where Patients Live
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