From Keywords to Questions: Strategies for the New Customer Journey

Tuesday, May 14th at 1pm ET / 10am PT

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AI-powered search services like Google and Alexa keep getting smarter, and consumer expectations keep rising. People now ask complex questions in search, and they expect accurate answers — everywhere.

In this webinar, you’ll discover:

  • Ways new search experiences are changing consumer expectations
  • Why your brand needs to build its own knowledge graph
  • How to implement an answers-first digital marketing strategy
Marc Ferrentino
Chief Strategy Officer

Let’s Get Started

See firsthand how Yext can help you become answers-ready and meet your customers at the moment of intent.

What you’ll get with a live demo:

  • See how you can drive high-intent traffic from search engines, voice assistants, maps, apps, and more directly to your website.
  • Learn how you can control all the facts about your business online from one platform, saving you time and resources, while driving an exceptional customer experience.
  • Find out how you can improve your business’s reputation online so that consumers turn into customers whenever they search.  

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • See how you can drive high-intent traffic from search engines, voice assistants, maps, apps, and more directly to your website.
  • Learn how you can control all the facts about your business online from one platform, saving you time and resources, while driving an exceptional customer experience.
  • Find out how you can improve your business’s reputation online so that consumers turn into customers whenever they search.  

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's
KeyBank