No Wrong Answers—Making or Breaking Customer Trust | Yext

No Wrong Answers—Making or Breaking Customer Trust

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In moments of crisis, it isn’t just important for brands to deliver accurate, timely answers—it’s essential in order to win and maintain customer trust. Now more than ever, companies must make it a priority to deliver brand-verified answers straight from the source, wherever their customers are searching.

In a Tech-Talk moderated by eMarketer, our own Duane Forrester shares how brands can leverage natural language processing (NLP) and intent marketing to build a responsive, intuitive search ecosystem.

In this webinar, you’ll discover:

  • How search can impact consumer trust in three key make-or-break moments
  • How to leverage NLP and intent marketing to win and sustain a high level of customer trust
  • What marketing tech stack mix is required to support an accurate and efficient search experience
Duane Forrester
VP, Industry Insights

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See firsthand how the Yext Search Experience Cloud can help you meet your customers at their moment of intent.

What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's