Ratings & Reviews: Key Factors for Customer Experience

How to take advantage of new opportunities in reputation management

Tuesday, March 26th at 11am ET / 8am PT

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In this webinar you will:

  • Hear the latest data from Forrester on ratings and reviews, including: how consumers are using them, where they make the biggest impact, and what consumers need to trust reviews
  • Learn to identify opportunities to improve your ratings and reviews, and how to leverage insights from reviews to improve your products and services
  • Discover best practices for creating an organizational structure and clear processes that optimize your reputation management program
Sucharita Kodali
VP, Principal Analyst Serving Ebusiness & Channel Strategy Professionals
Dee Luo
Associate Product Manager

Let’s Get Started

See firsthand how the Yext Search Experience Cloud can help you meet your customers at their moment of intent.

What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's