Ratings & Reviews: Key Factors for Customer Experience

How to take advantage of new opportunities in reputation management

Tuesday, March 26th at 11am ET / 8am PT

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In this webinar you will:

  • Hear the latest data from Forrester on ratings and reviews, including: how consumers are using them, where they make the biggest impact, and what consumers need to trust reviews
  • Learn to identify opportunities to improve your ratings and reviews, and how to leverage insights from reviews to improve your products and services
  • Discover best practices for creating an organizational structure and clear processes that optimize your reputation management program
Sucharita Kodali
VP, Principal Analyst Serving Ebusiness & Channel Strategy Professionals
Dee Luo
Associate Product Manager

Let’s Get Started

See firsthand how Yext can help you become answers-ready and meet your customers at the moment of intent.

What you’ll get with a live demo:

  • See how you can drive high-intent traffic from search engines, voice assistants, maps, apps, and more directly to your website.
  • Learn how you can control all the facts about your business online from one platform, saving you time and resources, while driving an exceptional customer experience.
  • Find out how you can improve your business’s reputation online so that consumers turn into customers whenever they search.  

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • See how you can drive high-intent traffic from search engines, voice assistants, maps, apps, and more directly to your website.
  • Learn how you can control all the facts about your business online from one platform, saving you time and resources, while driving an exceptional customer experience.
  • Find out how you can improve your business’s reputation online so that consumers turn into customers whenever they search.  

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's
KeyBank