Yext Research explainer · 1:57

Why does my rank change a block away?

Since mid-May 2026, Google results on phones got 48.7% more different from one map pin to the next, about five times the change on desktop.

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When each finding is saidWhere the film is now
The film's numbers
48.7%
On phones, the results got 48.7% more different from one pin to the next
9.6%
On desktop computers, they got 9.6% more different. Phones changed about five times as much
30.2%
And near me searches on phones got 30.2% more different
38.9%
Before mid-May, 38.9% of the pins around it showed that same rank. After, 31.5% did

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What this film covers

An urgent care clinic in Chicago ranks third on a phone at its front desk and sixth on a phone two blocks away. Across 8.16 million Google search results, each searched from a pin on a map, results on phones got 48.7% more different from one pin to the next after mid-May 2026, about five times the 9.6% change on desktop. The share of nearby pins showing the front-door rank fell from 38.9% to 31.5%. Check your rank across the whole area your customers search from, and keep your details complete on every platform.

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Transcript

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  1. 0:13Say you run an urgent care clinic in Chicago, and you search for it on your phone at the front desk.
  2. 0:18Your website comes up third.
  3. 0:20Two blocks away, a patient searches the same thing on a phone and gets a different list. You're sixth.
  4. 0:26Since the middle of May 2026, that happens a lot more.
  5. 0:31At Yext Research, we looked at 8.16 million Google search results, each searched from a pin on a map.
  6. 0:38Every business sat in the middle of a grid of pins spread around it.
  7. 0:42We compared the top ten results at pins next to each other, before mid-May and after.
  8. 0:47More different means more of those ten results moved or changed.
  9. 0:51On phones, the results got 48.7% more different from one pin to the next.
  10. 0:57On desktop computers, they got 9.6% more different. Phones changed about five times as much.
  11. 1:03And near me searches on phones got 30.2% more different.
  12. 1:08Now take one business, and its rank at the center pin, its own front door.
  13. 1:13Before mid-May, 38.9% of the pins around it showed that same rank. After, 31.5% did.
  14. 1:21The pins within one place of that rank fell from 70.6% to 56.1%.
  15. 1:27So a rank checked at your door tells you less about the streets around it.
  16. 1:31In healthcare and dental, results got 21.2% more different, and every report we matched went up.
  17. 1:39So check where you rank across the whole area your patients search from.
  18. 1:43And keep your clinic's details complete on every platform, the maps, directories and apps they use.

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