Yext for CPG
Today’s shopper journey starts with a question — and your customers expect answers in their moment of intent. Convert and retain more business when you power your customer experience with Yext.
“Yext is a key part of helping answer a question like, 'Where can I buy Kiehl’s?' I actually tried that question on a friend’s Alexa and it worked.”
“Whether it’s going to the scoop shop or ordering a cake for on-demand delivery, finding our products at your local grocery store, getting them online, or hosting a catered event at your office, it’s critical that we’re always thinking about all those different touchpoints, making sure that we are dialed in on the different areas where someone could find us. We make sure customers have the best and the easiest experience finding what they’re looking for, and Yext helps us do that.”
Reduce Support Costs by 42% or More with Yext
Power your digital marketing strategy and convert more shoppers with the Yext Knowledge Graph
The Yext Knowledge Graph is purpose-built for CPG to store and structure all the public-facing facts about your brand — and the relationships between them — so you can deliver correct answers to intelligent services and the shoppers who use them.