Customer Stories

Samsung Increases Customer Satisfaction and Streamlines the Resolution Journey with Yext Support Answers

Within just a few months, Samsung experienced a significant lift in NPS and CSAT by launching a Yext-powered Help Site.

People’s United Bank Sees 15x ROI With Virtusa’s Integration of Adobe Experience Manager and Yext Site Search

With the help of a few partners, the bank transformed its website and reduced unnecessary support call volume by 70%.

Three boosts digital performance by providing verified answers with Yext.

Using Yext, Three improved the customer experience on its own website, resulting in a 42% reduction in online support contacts.

Fazoli’s Uses Yext to Triple Online Sales

Fazoli's sees 3.6x growth in online sales after kicking off a Yext-assisted digital transformation.

Cox Communications Provides Direct Answers to Customer Questions With Yext

Using Yext Answers, Cox Communications experienced a 51% increase in site search conversion rate and a 59% decrease in repeat on-site searches.

First Financial Uses Yext to Give Clients a Great Experience Online

Using Yext, First Financial experienced a 225% increase in site search volume and a 27% click-through rate in search results.

See how our customers are winning big with search