Exceed patient, member and consumer expectations with next-gen tech solutions

When patients are searching online, especially for something like urgent care, they’re searching for it because they need it right now, and the information really better be correct. That’s where Yext is super helpful for us. We want to provide excellent patient care across digital channels.

Yext was a significantly better value, and could offer us exponentially more opportunities for local engagement than our previous vendor.

Yext is the benchmark. If you are going to be in business, whether with one unit or with thousands of units, Yext needs to be the first thing you do in digital. Because Yext is first in class. Period.

Out of our 65 offices, we physically move about 10-15% of those locations annually. We need to have a single source of truth be able to cleanly say, ‘OK we’ve made this change, we know it’s been brand verified by us and we know it’s been changed everywhere’. To me, that is the core value of Yext.

What initially drew us to Yext was two-fold — the platform provided unmatched control and certainty that the information about our brand actually gets to where it's supposed to go, and Yext also provides analytics to validate that there is lift.

The results we have seen are tremendous. We have national marketing campaigns, regional campaigns, and then every store has an individual marketing plan. Yext allows us to share insights with all these teams and prove value across the organization.