Social
Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our all-in-one platform.
Create Posts
Seamlessly create and schedule posts directly on your website and popular 3rd party platforms. Post to several publishers and entities at once, leverage pre-approved brand assets, and embed dynamic content from your CMS that is curated for local audiences.
Monitor and Manage Posts
Consolidate your posts into a single feed where you can see posts made by you and your customers. Manage your posts, respond to customer comments, and approve content created by other users based on the permissions you assign them.
Comment on Posts
Easily respond to customer questions and comments directly from Yext. We identify which location's post you've selected before you enter a comment.
Intuitive User Experience
Yext's intuitive interface caters to all experience levels with a point-and-click user experience. Seamlessly navigate between key actions like creating, commenting, or deleting posts. Multiple users, post approvals, and customizable permissions are fully supported.
Leverage Posting API
Create custom solutions that integrate directly with your Yext account. Enhance existing tools or create new ones, leveraging our robust posting network infrastructure. Access the latest features from our supported partners.
Drive revenue and delight customers
Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps, and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage, and respond to reviews at scale with Reputation Management from Yext.
Empower customers and agents to self-serve
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.
Increase sales
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage, and scale your business, by building stunning detailed product pages that capture high-intent traffic.
Boost your local online presence with Yext's local landing pages. Easily create and manage customized pages for each of your business locations, complete with accurate information, photos, and calls to action. Attract more customers and drive more sales with Yext's local landing pages.
Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.
Make it easier for customers to find your products by connecting your physical and digital storefront.
Tailor product data in bulk to easily update information wherever customers shop your inventory.
Effectively manage all of your product data in one place and easily share details to third-party marketplaces.
Build shopping excitement and trust that fosters more purchases.
Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey
Improve employee productivity and satisfaction
Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.
Build custom experiences fast
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.
