Turn Google Into Your Support Agent With SEO for Help Center

Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

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The importance of SEO for support

90%

of customers have shown a preference for using Google as the Tier 0/triage support level to find product support answers

89%

of millennials use a search engine to find answers before making a call to get customer service

34%

of 1.4 million Google queries tested now show Featured Snippets

Make your Support Site better than Google

Control your brand experience at scale

Address customers' issues on third-party search engines while also influencing rich search results.

Engage with high-intent consumers

Monitor and answer questions across your locations, reviews, and Q&A on major search engines.

Acquire web traffic

Pull customers from third-party search engines onto your own digital properties.

The Answers Platform

Explore the integrations and platform features behind Yext Support Answers that help you deliver cutting-edge search experiences.

App Directory Integrations

Use Yext's pre-built integrations with all the business tools and services you trust to enable search for your help articles and more.

Zendesk Guide App
Salesforce Service Cloud
Voicify
LivePerson
ServiceNow

Build pages that answer frequently asked questions about your company and improve your ranking in search.

FAQ Pages

Analyze customer feedback at scale to understand what's working and what improvements you can make to the experience you deliver.

Sentiment Analysis

Monitor and answer questions that consumers ask them about your business, and sync pre-answered FAQs to pre-empt consumers' common questions.

Google Q&A