Serve and exceed public users expectations with Search Solutions for Public Sector

Increase trust among public users with seamless online experiences at the civilian, state, or federal level.

Deliver direct answers with AI powered search experiences.

Public Self Service

Enable public users to self-serve by providing direct answers to product, support, and service-related questions with a one-click experience.

Reputation Management

Reviews are the best indicator of how the Government is meeting the goals set forth by the 21st Century IDEA Mandate of 2018 to improve customer experience. Monitor how effectively you are interacting with the public and collect analytics on what matters most to your constituents.

SEO for Agencies

Answer your public users' questions before they even reach your site by improving your ranking and presence in search. Ensure the public is getting the right answer about your agency content rather than getting it from other uninformed sources.

Agency Site Search

Empower public users to find and have access to instant answers to their questions about tourism, jobs, local events, healthcare, and legal resources.

%

of Federal Agencies website experiences rate as “poor” or “very poor”

%

increase in trust when governments have a great website experience

Access to accurate and timely information is critical in combating the COVID-19 pandemic. I want to thank Yext for enabling us to provide our residents with vital information from numerous sources seamlessly and in a centralized location.

Phil Murphy

Governor of New Jersey, New Jersey

The outbreak of COVID-19 in Alabama is a rapidly evolving situation and it is critical that our residents have access to timely and accurate information that will keep them safe. We're grateful to Yext that Alabamians can have a comprehensive and reliable source to turn to for the facts.

Kay Ivey

Governor of Alabama, State of Alabama

Yext's advanced search technology enables public sector organizations to distribute vital information at scale. We look forward to empowering government agencies and our reseller partners with this cutting-edge search tool from Yext.

Lorin Krzywicki

Sales Manager, Carahsoft

The Answers Platform

Explore integrations and platform features that help you deliver cutting-edge, AI powered search experiences using Natural Language Processing.

Publisher Network

Power listings for your facilities on top third-party search platforms. When people are searching for public information off of your website, appear everywhere those searches take place.

App Directory Integrations

Use Yext’s pre-built integrations with all the business tools and services you trust to provide accurate information, bill pay, data analytics, and more.