Serve and exceed public users expectations with Search Solutions for Public Sector
Increase trust among public users with seamless online experiences at the civilian, state, or federal level.
Deliver direct answers with AI powered search experiences.
Public Self Service
Enable public users to self-serve by providing direct answers to product, support, and service-related questions with a one-click experience.
Reviews are the best indicator of how the Government is meeting the goals set forth by the 21st Century IDEA Mandate of 2018 to improve customer experience. Monitor how effectively you are interacting with the public and collect analytics on what matters most to your constituents.
SEO for Agencies
Answer your public users' questions before they even reach your site by improving your ranking and presence in search. Ensure the public is getting the right answer about your agency content rather than getting it from other uninformed sources.
Agency Site Search
Empower public users to find and have access to instant answers to their questions about tourism, jobs, local events, healthcare, and legal resources.
of Federal Agencies website experiences rate as “poor” or “very poor”
increase in trust when governments have a great website experience
Access to accurate and timely information is critical in combating the COVID-19 pandemic. I want to thank Yext for enabling us to provide our residents with vital information from numerous sources seamlessly and in a centralized location.
The outbreak of COVID-19 in Alabama is a rapidly evolving situation and it is critical that our residents have access to timely and accurate information that will keep them safe. We're grateful to Yext that Alabamians can have a comprehensive and reliable source to turn to for the facts.
Yext's advanced search technology enables public sector organizations to distribute vital information at scale. We look forward to empowering government agencies and our reseller partners with this cutting-edge search tool from Yext.