Yext Customer Success

With Yext, you gain more than the industry's leading platform. We work alongside you or on your behalf, delivering proactive insights that empower data-driven decisions, giving you a competitive advantage.

Your Success is Our Top Priority

Yext Customer Success is an extension of your team, providing you with the expertise and resources you need to drive differentiation and growth across every digital touchpoint.

Personalized Recommendations

Your business and your marketing strategy are unique. Yext local marketing experts start by deeply understanding your challenges and goals and creating a custom plan that best meets your needs.

Data-Driven Insights

The team at Yext digs deep into how customers find, experience, and interact with your brand. Harnessing its powerful analytics and AI models to help you understand where demand is highest, and which local campaigns are the most effective.

Growth Partner

Marketing teams can struggle to keep pace with a rapidly changing digital landscape and AI advancements. To keep up with technology trends, best practices, and your brand's growth objectives, you need a team of experts on your side.

Reimagining Traditional Support

Start your Yext journey with the free Essential package. If you need advanced assistance, our Enhanced or Elite packages can be tailored to your needs.



As an organization that has expertise in-house, the Essential package delivers everything you need to succeed with the Yext platform and your digital presence.


Get the most out of the Yext platform and your digital presence with dedicated local marketing experts that have expertise in your industry, your account, and the Yext platform.


We operate as an extension of your team, identifying and addressing opportunities to deliver more impact for your business, keeping you ahead of the curve and minimizing disruptions to your goals.

Learn More

Additional Services Tailored to Your Needs

Yext Expert Services

Yext Expert Services will accelerate your business results by bringing deep expertise and best practices that elevate your digital presence.

Services include:

  • Implementation of Pages, locator, and Search experiences

  • Integrations with key business data sources

  • Custom development of Yext Platform & products

  • Ongoing strategic guidance with a focus on optimizing SEO and conversion

  • Curated suppression of Listings duplicates

  • Bespoke Review Response strategy & activation

White Glove Services

Elevate your success with tailored, expert-driven solutions that empower your franchisees, agents, or local managers to excel with Yext. Our local marketing experts ensure your field users receive expert guidance and support, unlocking the full potential of your program.

Services include:

  • Webinars and training to increase field-user adoption

  • Field user support through phone and email

  • One-on-one training and advice for field users

loading icon