Yext’s Vendor Code of Conduct is a general guide to standards of business practice and regulatory compliance that applies to Vendors of Yext Inc. and its subsidiaries worldwide (collectively “Yext” or the “Company”). It is the intent of Yext to select and retain Vendors (“Vendors”) who share and embrace the letter and spirit of our commitment to integrity. We recognize that Vendors are independent entities. Nonetheless, the business practices of a Vendor may reflect upon, and in some cases directly affect, Yext. Yext, therefore, requires that Vendors and their employees, agents, and subcontractors (Vendors’ employees, agents, and subcontractors shall hereinafter be referred to collectively as “Representatives”) adhere to certain standards of business conduct and that they comply with the letter and spirit of applicable law while conducting business with or on behalf of Yext. The policies summarized in Yext’s Vendor Code of Conduct are not exhaustive: there may be other conduct not specifically described that will be considered unacceptable for a Vendor or its Representatives.
I. Legal and Regulatory Compliance Practices
All Vendors, while conducting business with or on behalf of Yext, shall conduct such business in full compliance with all laws and regulations applicable to such business, and shall require that their Representatives do the same. Vendors shall promptly notify Yext of any conflict between U.S. and other applicable law as detailed under the “Seeking Guidance and Reporting Concerns” section of this code. In addition to any specific obligations under Vendor’s agreement with Yext, all Vendors shall, without limitation comply with the following:
Anti-Corruption and Anti-Bribery Laws
Vendors shall comply with the anti-corruption laws of the countries in which they do business, the United States Foreign Corrupt Practices Act (“FCPA”) of 1977, amended, and the UK Bribery Act of 2010. Vendors must not give or offer to give, anything of value, or make any improper payments, directly or indirectly, to any government official, employee of a government-controlled company, or political party,
customer or private third party, in order to obtain any improper benefit or advantage.
Competition and Anti-Trust Laws
Vendors shall conduct business in full compliance with applicable antitrust and fair competition laws. Vendors shall avoid unlawful agreements or understandings that improperly limit the supply or affect the price of goods or services provided to, or offered by, Yext.
Gifts and Entertainment
Vendors acknowledge that Yext’s employees are prohibited from accepting anything more than occasional and modest gifts from Vendors, including meals and entertainment. Vendors are not authorized to give or receive gifts, hospitality or entertainment on Yext’s behalf.
Vendors shall comply with all applicable data privacy laws and regulations. Vendors who are engaged in collecting, processing or controlling personal data on behalf of Yext must comply with Yext’s corporate rules and policies relating to such services and shall prevent the improper and unauthorized use or dissemination of such data.
International Trade Controls and Trade Sanctions
International trade control (“ITC”) laws and regulations and country-specific trade sanctions, affect international transactions involving goods, services, technology and financial transactions. Vendors shall operate in full compliance with all applicable ITC laws and regulations, including but not limited to regulations issued by the United States’ Office of Foreign Assets Control. Vendors must have full and up to date knowledge about international restrictive measures adopted against certain countries, governments, organizations, entities, companies, individuals or assets and shall not engage in business with them, where doing so is prohibited by applicable laws and regulations
Vendors shall comply with all applicable environmental laws and regulations.
Money Laundering Prevention
Vendors shall comply with all applicable Anti-Money Laundering and Anti-Terrorism Financing laws and regulations. Vendors shall not knowingly participate in a scheme to launder money related to criminal or terrorist activity. Vendor shall not directly or indirectly do business with any person included on any lists of terrorists or terrorist organizations compiled by the Unites States or any other national or international organization. Vendors are committed to conduct business with customers and suppliers involved in legitimate business activities and whose funds are derived from legitimate sources.
Vendors may not directly or indirectly trade in Yext-related securities using non-published confidential information received from Yext or obtained in connection with the work undertaken on behalf of Yext.
II. Business Practices
Vendors and their Representatives shall conduct their business interactions and activities with integrity and in accordance with their obligations under specific agreements with Yext. While many Vendors have their own compliance requirements, business practice standards, and/or codes of business conduct, it is essential that all Vendors and Representatives understand and uphold the requirements of Yext for acceptable business conduct when doing business with or on behalf of Yext. In addition to any specific obligations under each Vendor’s agreement(s) with Yext, all Vendors shall, without limitation comply with the following:
Accurate Business Records
Vendors shall maintain accurate and timely financial and accounting records of all transactions related to their business with Yext and retain them as required by applicable law. No accounting or financial entry shall be made that conceals or disguises the true nature of any transaction or record.
Vendors shall not speak to the press on Yext’s behalf unless Vendor or Representative is expressly authorized in writing to do so by Yext.
Vendors shall conduct business in a professional manner at all times while on Yext’s property or while conducting business with or on behalf of Yext.
III. Employment Practices
Yext expects their Vendors to share their commitment to diversity, equal employment opportunity, and a safe and harassment free workplace. Yext’s Vendors shall conduct their employment practices in full compliance with all applicable laws and regulations in all of their global operations. In addition to any specific obligations under Vendor’s agreement with Yext, all Yext Vendors shall, without limitation comply with the following:
Harassment and Discrimination
Vendors shall cooperate with Yext’s commitment to a workplace free of harassment and Vendors shall not engage in discrimination based on race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, including breastfeeding, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, genetic information, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law.
Health and Safety
Provide a safe and healthy work environment and fully comply with all applicable safety and health regulations and practices.
Forced Labor and Child Labor
Vendors shall use only voluntary labor. The use of forced labor whether in the form of indentured labor, bonded labor, or prison labor by a Yext Vendor or its subcontractors is unacceptable. Vendors shall comply with all minimum age laws and requirements and not employ child labor.
Wage and Benefits
Vendors shall pay workers for all work completed and shall pay at least the minimum wage required by law and provide legally mandated benefits.
IV. Compliance with Yext’s Vendor Code of Conduct
It is the responsibility of the Vendor to ensure that its Representatives understand and comply with Yext’s Vendor Code of Conduct and to inform their Yext contact if and when any situation develops that requires the Vendor to operate in violation of the code set forth in this document.
V. Compliance Acknowledgment
All Vendors are required to educate and train their Representatives to ensure that they understand and comply with Yext’s Vendor Code of Conduct. Vendors may be required, as a condition to maintaining an active Vendor relationship with Yext, to acknowledge their obligation to comply with Yext’s Vendor Code of Conduct.
VI. Seeking Guidance and Reporting Concerns
Yext encourages Vendors and Representatives that have questions regarding Yext’s Vendor Code of Conduct to contact Yext regarding their concerns. Vendors and their Representatives should work with their Yext contact in resolving a business practice or compliance concern. Should it not be possible or appropriate to resolve such concern directly with their contact, Vendors should contact the following
General Counsel, by mail 1 Madison Avenue, 5th Floor, New York, NY 10010, by email at email@example.com or by phone at 646.512.8413.
VII. No Retaliation and Cooperation with Investigations
Yext strictly prohibits acts of retaliation against Vendors or their Representatives who have, in good faith, sought out advice or have reported questionable behavior or a possible violation. The “in good faith” requirement means the Vendor or their Representatives actually believe or perceive the information reported to be true. Yext carefully investigates all reports of misconduct consistent with local requirements. Vendors and Representatives will help this process by cooperating fully and honestly in an investigation of potential illegal or unethical activity and will not face retaliation for doing so.