Content Authoring

Content Authoring in Yext Content makes creating content and managing updates across a team seamless.

Content Generation

Leverage Content Generation to generate new content and parse existing content. Yext's headless CMS, Content, makes it easy to create and proactively suggest content, such as blogs, FAQs, or descriptions, at scale with the help of large language models (LLMs). Learn more about the tools for Content Generation in Yext Content here.

Suggestions

Suggestions in Content allow content teams to review proposed edits before they go live in your digital experiences. Using Suggestions, teams can build robust content workflows by assigning ownership, adding comments, and ultimately approving or rejecting content updates. Learn more about Suggestions here.

Rich Text

The Rich-Text Field Type is the primary mechanism for authoring formatted content in Yext Content. This field type supports:

  • Tables

  • Text colors

  • Text highlighting

  • Undo/redo

  • Alignment

  • Sub-bullets

  • And more!

Markdown

The Markdown field type enables technical users to author formatted content directly in Yext Content. This field type allows users to write (Github-Flavored) Markdown directly in their CMS, with additional capabilities such as a formatting toolbar to insert the appropriate Markdown syntax directly in the text editor, and a side-by-side rendered view of the content. Users can also include HTML directly in the field as markup for any formatting that is not specifically supported in Markdown syntax.

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Drive revenue and delight customers

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Empower customers and agents to self-serve

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more

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Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.

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Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.

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Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

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Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.

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Connect customers with relevant products, services and experiences from search to checkout.

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Yext Pages has powerful tools to let you confidently launch, manage, and scale your business, by building stunning detailed product pages that capture high-intent traffic.

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Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.

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Tailor product data in bulk to easily update information wherever customers shop your inventory.

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Effectively manage all of your product data in one place and easily share details to third-party marketplaces.

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Build shopping excitement and trust that fosters more purchases.

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Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey

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Improve employee productivity and satisfaction

Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.

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Build custom experiences fast

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.

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