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Yext AI Search for Salesforce Service Cloud

Simplify self-service and enable both customers and agents to find direct, actionable answers to support questions.

Yext AI Search for Salesforce Service Cloud adds a world-class search experience to your help site, case form, and agent console, seamlessly integrated with the Service Cloud suite.

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Meet new customer expectations — and keep agents equipped for success — with AI search

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of questions could be answered by direct answers*

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of people who search for 'remote support' or 'remote help' click through to Yext AI search results*

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of consumers expect pandemic-era customer contact levels to remain or grow**