Multi-Language
Many brands, even those that operate within a single country, must store their data in a way that serves more than a single language. It's important to be able to reach your customers using their own language through sharp web pages, responding to reviews, and enabling search experiences, all of which sit on top of the multi-language Knowledge Graph.
Language Behaviour for Fields
An entity is made up of a collection of language profiles, and each language profile contains a set of fields with varying types of content. For built-in fields, Yext determines the language behaviour, and for custom fields, you can set the language behaviour for each field. For example, some content in the Knowledge Graph is completely independent of language, like hours or a map marker, while other content that is wholly dependent on language, like a description or all other pure string fields.
Uploading Specific Languages
Administrators can take advantage of all Yext's flexible methods to add data to the Knowledge Graph. Easily add data to language profiles by updating data manually, via template, by Entity Upload, via API, by App Directory, or by using Assets. For example, users can upload their menus for their restaurant in various languages to make sure customers are getting the correct information all around the world.
One Platform. Unlimited Solutions.
One Platform. Unlimited Solutions.
Delight customers and drive revenue.
Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage and respond to reviews at scale with Reputation Management from Yext.
Empower customers and agents to self-serve.
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.
Supercharge discovery and conversion.
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage and scale your business, by building stunning detailed product pages that capture high-intent traffic.
Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.
Make it easier for customers to find your products by connecting your physical and digital storefront.
Tailor product data in bulk to easily update information wherever customers shop your inventory.
Effectively manage all of your product data in one place and easily share details to third-party marketplaces.
Build shopping excitement and trust that fosters more purchases.
Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey
Boost employee productivity and satisfaction.
Employees need company information to do their jobs. Make it easy, fast and fun to find with AI-powered workplace search solutions from Yext.
Build a world-class search experience.
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.
