Yext, the leader in Digital Knowledge Management (DKM), today announced it powered 1.45 billion driving directions requests and more than 590 million phone calls from the Yext Knowledge Engine in the year ended January 31, 2018. These milestones further demonstrate the power of Digital Knowledge Management to drive customers to businesses around the world.
“Leading brands are choosing Yext because they understand the transformation that is taking place: the rise of AI-powered services delivering structured answers at the exact moment of intent,” said Howard Lerman, Yext Founder and CEO. “The world is waking up to the power of digital knowledge management to drive meaningful customer interactions and increase revenue.”
Yext delivered staggering results over the past year. In the year ended January 31, 2018 alone, Yext customers in aggregate also saw 589 million views via Yext Pages and 148 billion search impressions.
As intelligent services like voice search and digital assistants empower consumers to find and engage with brands in new ways, Yext continues to innovate to put its customers in control.
Learn more about the Yext Knowledge Engine at yext.com/products.