Yext, Inc. (NYSE: YEXT), the leader in Digital Knowledge Management (DKM), today announced that Amazon’s Chief Evangelist, Amazon Alexa & Echo, David Isbitski, will deliver a talk titled “Learning to Talk Again in a Voice First World,” at Yext’s ONWARD18 annual conference Oct. 23-25, 2018 at Jazz at Lincoln Center’s Frederick P. Rose Hall in New York City.
With the rise of artificial intelligence (AI) and natural language understanding (NLU), customer expectations have begun to shift towards a “voice-first” mindset. As these systems become more interconnected across the home, work, and on the road, businesses will begin to see entirely new interactions with their customers. Isbitski and Donn Morrill, Sr. Manager Global Solutions Architecture, Alexa Voice Service, will speak to advances in spoken language technology and what this new age of voice means for businesses of all kinds.
“Intelligent assistants like Alexa are revolutionizing the way consumers seek information, and businesses need to understand what this shift means for how they reach customers,” said Howard Lerman, Founder and CEO of Yext. “On the heels of Yext’s groundbreaking integration with Alexa this summer, ONWARD18 attendees will hear firsthand from Amazon about the latest in voice technology and what it means for them.”
Visit ONWARD18.com to see the latest agenda and learn more.