Hospitality

Review and Respond to Guest Feedback

With Yext Reviews, monitor and route reviews that guests leave of your properties immediately to the teams that need to take action, and respond to those reviews directly from the Yext dashboard. Paying attention to customer feedback helps you uncover opportunities to improve your experience.

Get Started

How to Review and Respond to Guest Feedback

Increase Your Average Rating
Increase your average star rating by providing quick, thoughtful, and helpful responses to your consumer reviews all across the web from a central platform.
Gain Additional Insights
Gain additional insights from your customers by asking for more feedback, and use that information to make informed business decisions.

Reach more travelers and amplify your marketing strategy with the Yext Knowledge Graph

The Yext Hospitality Knowledge Graph is purpose-built to store and structure all your brand's public-facing facts — and the relationship between them — so your business can deliver correct answers to intelligent services and the travelers who use them.

Explore Related Products

Analytics

Performance results and customer insights in an instant.

Search

A powerful search engine on your website to drive business.

App Directory

Connect Yext to the business tools and tech you already use.

Knowledge Graph

Ground control for your most important business information.

Pages

Customizable web pages built for discovery and conversion.

Listings

The best way to get discovered online everywhere it counts.

Reviews

Easily monitor, manage and improve your online reputation.

Looking for another solution? We've got you covered.

Be Everywhere Your Guests Are
Empower Your Hospitality Franchises and Brands
loading icon

See how Yext can help you deliver answers wherever people search so you can grow your business.