Review and Respond to Guest Feedback
With Yext Reviews, monitor and route reviews that guests leave of your properties immediately to the teams that need to take action, and respond to those reviews directly from the Yext dashboard. Paying attention to customer feedback helps you uncover opportunities to improve your experience.
How to Review and Respond to Guest Feedback
Increase Your Average Rating
Increase your average star rating by providing quick, thoughtful, and helpful responses to your consumer reviews all across the web from a central platform.
Gain Additional Insights
Gain additional insights from your guests by asking for more feedback, and use that information to make informed business decisions.
AnalyticsPerformance results and customer insights in an instant.
AnswersA powerful search engine on your website to drive business.
App DirectoryConnect Yext to the business tools and tech you already use.
Knowledge GraphGround control for your most important business information.
PagesCustomizable web pages built for discovery and conversion.
ListingsThe best way to get discovered online everywhere it counts.
ReviewsEasily monitor, manage and improve your online reputation.