Review and Respond to Guest Feedback

With Yext Reviews, monitor and route reviews that guests leave of your properties immediately to the teams that need to take action, and respond to those reviews directly from the Yext dashboard. Paying attention to customer feedback helps you uncover opportunities to improve your experience.

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How to Review and Respond to Guest Feedback

Increase Your Average Rating

Increase your average star rating by providing quick, thoughtful, and helpful responses to your consumer reviews all across the web from a central platform.

Gain Additional Insights

Gain additional insights from your customers by asking for more feedback, and use that information to make informed business decisions.

Reach more travelers and amplify your marketing strategy with the Yext Knowledge Graph

The Yext Hospitality Knowledge Graph is purpose-built to store and structure all your brand's public-facing facts — and the relationship between them — so your business can deliver correct answers to intelligent services and the travelers who use them.