Improving the Patient Experience Through Better Patient Access

Friday, January 17th at 1pm ET / 10am PT

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84% of patients perform a search after receiving a diagnosis. And modern AI services like Google and Alexa have trained them to expect immediate answers to their healthcare questions. But your marketing tech stack isn’t prepared to deliver them, leading to a poor patient experience and deficits in patient access.

Learn how IHA utilizes Yext Answers to answer natural language questions — putting direct answers in front of patients during their moment of need.

In this webinar, you’ll discover:

  • The value of provider data in driving patient access to your providers and organization
  • How to map patient intent to the right provider to solve the patient’s healthcare needs
  • How IHA uses the power of Answers to improve patient acquisition and patient experience
Meghan Brescia
Brand Strategy Manager
Carrie Liken
Head of Industry, Healthcare
Sam Torres
Yext Administrator

Let’s Get Started

See firsthand how the Yext Search Experience Cloud can help you meet your customers at their moment of intent.

What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's