Empower Customers and Agents to Self-Serve with Yext's Support Solutions
Answer support questions before they become support tickets. Streamline the resolution process with Yext's AI-powered support solutions.
Thousands of brands answer millions of questions with Yext
Simplify self-service with a world-class search experience
increase in NPS for Samsung after using Yext's support solutions
of self-service questions handled by Yext's support solutions
of all tickets are deflected with modern Search like Yext
reduction in phone calls to Häagen-Dazs after implementing Yext
Yext gave us insights to watch as people asked nuanced questions in search. Then we used Yext to write up FAQs, set up cards and position those within the search results on our website to get succinct information to people directly and then link them through to more in-depth pages.
Improve the findability of support-related content with our KCS®️ v6-Aligned self-service solutions. Give users immediate access to relevant information from across the enterprise with AI-powered search that understands the context behind every ticket and search query.