Healthcare

Boost your provider rankings and reviews to help your patients make informed decisions about their care

Provide management and control over what patients and consumers are saying on third party review sites so that you can optimize your providers' online reputation.

Pointer finger on the left hand side and a google search on the right. Doctor with the highest rating is popping out.

Your Reputation Impacts Your Organization

%

of patients use online reviews to evaluate providers*

%

of patients will not consider a healthcare provider with an average star rating lower than 4.0**

x

Yext customers that respond to at least 50% of their reviews are rated .35 stars higher than organizations that don’t***

Optimize Your Reputation to Show up in Search

Centralize patient feedback
Take advantage of Yext's direct integrations by pulling in all of your reviews across the knowledge network in a single dashboard, keeping you informed at scale.
Reviews overview dashboard on top of Yext Platform
Ask for powerful patient feedback
Request feedback that gives you a more accurate picture of the overall patient experience. You can then add those reviews to your website.
Invitation request on top of green diamond
Respond thoughtfully to patient reviews at scale
Deliver genuine responses to patient reviews. Quickly identify the important keywords in each review, then use those keywords and their underlying sentiment as the dynamic building blocks for a personalized, on-brand response.
First Party Review Request Image on top of green circle
Measure and act on ratings and reviews
Natural language sentiment analysis tools help you identify individual keywords within patient reviews and assign a sentiment score to those words based on the context provided by the reviewer.
Colored bar on the right hand side for each word that is being analyzed on top of the Yext sentiment analysis tool platform.
Track Competitors and Trends
Yext empowers you to see how your ratings and reviews compare to other providers, while also evaluating you across the local search landscape. Understand your ratings in context by tracking up to 5 local competitors.
Side by side ratings comparisons for providers on top of the Yext Platform
The Answers Platform
Explore the integrations and platform features behind Yext's healthcare solutions that help you deliver cutting-edge search experiences.
Publisher Network

Power listings for your healthcare facilities and professionals on top of third-party search platforms. When people are searching for health information off of your website, they appear everywhere those searches take place.

Google Business Profile
Amazon Alexa
WebMD
Vitals
Wellness.com
Cured
HealthSoul
CareDash
App Directory Integrations

Use Yext’s pre-built integrations with all the business tools and services you trust to enable appointment booking, data analytics, and more.

DialogTech
InQuicker
NRC Health Transparency
JRNI
Tableau Analytics App
BetterAccess Booking Link
Yext Search for Zendesk
Yext Search for ServiceNow
The opportunity to view, filter, label, and analyze reviews left for you all around the web.
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Respond to your reviews from around the web from the Yext platform
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A process for sending invitations through Yext to your customers, requesting authentic 1st Party reviews.
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An analytics tool that uses natural language processing to identify important keywords in reviews and assigns a positive or negative score to the modifiers.
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Understand how your entities are rated versus local competition
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Explore More Healthcare Solutions

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See how Yext can help grow your business by putting answers wherever people search.

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