Boost your provider rankings and reviews to help your patients make informed decisions about their care

Provide management and control over what patients and consumers are saying on third party review sites so that you can optimize the online reputation of your providers to help patients make informed decisions about their care.

Pointer finger on the left hand side and a google search on the right. Doctor with the highest rating is popping out.

Your Reputation Impacts Your Organization


of patients use online reviews to evaluate providers*


of patients will not consider a healthcare provider with an average star rating lower than 4.0**


Yext customers that respond to at least 50% of their reviews are rated .35 stars higher than organizations that don’t***

Optimize Your Reputation to Show up in Search

Centralize patient feedback

Take advantage of Yext's direct integrations by pulling in all of your reviews across the publisher network in a single dashboard, keeping you informed at scale.

Reviews overview dashboard on top of Yext Platform
Ask for powerful patient feedback

Request feedback that gives you a more accurate picture of the overall patient experience.

Invitation request on top of green diamond
Respond thoughtfully to patient reviews at scale

Deliver genuine responses to patient reviews. Quickly identify the important keywords in each review, then use those keywords and their underlying sentiment as the dynamic building blocks for a personalized, on-brand response.

First Party Review Request Image on top of green circle
Measure and act on ratings and reviews

Natural language sentiment analysis tools help you identify individual keywords within patient reviews and assign a sentiment score to those words based on the context provided by the reviewer.

Colored bar on the right hand side for each word that is being analyzed on top of the Yext sentiment analysis tool platform.
Track Competitors and Trends

Yext empowers you to see how your ratings and reviews compare to other providers, while also evaluating you across the local search landscape. Understand your ratings in context by tracking up to 5 local competitors.

Side by side ratings comparisons for providers on top of the Yext Platform

Monitor and answer consumer questions about your business and products, then sync pre-answered FAQs to pre-empt the most common queries.

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Respond to your reviews from around the web from the Yext platform

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A process for sending invitations through Yext to your customers, requesting authentic 1st Party reviews.

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Analyze customer feedback at scale to understand what's working and what improvements you can make to the experience you deliver.

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Understand how your entities are rated versus local competition

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See how Yext can help grow your business by putting answers wherever people search.