Integration Details

Author

Yext

Industries

Other
Terms of Use Privacy Policy

Yext AI Search for ServiceNow

Enhance your ServiceNow help site with Yext AI Search

ServiceNow (NYSE: NOW) is making the world of work better for people. Its cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

The ServiceNow app solves two crucial use cases. First, it allows you to quickly add a world-class search experience to your help center, seamlessly integrated with the ServiceNow suite. This means it’s easier than ever for your customers to find direct answers to their questions, using Yext’s Extractive QA algorithm that searches unstructured data - such as your ServiceNow help articles. Second, it makes it easy to stand up an Agent Desktop Search, so that your internal agents can use Yext AI Search to answer questions from external users.

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

To learn more about how to enable this integration, please see our detailed guide at https://hitchhikers.yext.com/guides/integrating-servicenow/.

2