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Forrester: The Knowledge Management Solutions Landscape, Q3 2024

Access the report to learn more about key market dynamics for knowledge management solutions — including how generative AI is disrupting the space.

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With the rise of generative AI, it's never been more critical to take control of your brand information online. The right knowledge management strategy is essential for brands to remain competitive in a rapidly changing environment.

Hallmarks of knowledge management solutions today include:

  • Applications of AI that increase the ease and speed of decision-making

  • Enhanced collaboration tools that help teams work together more efficiently

  • Integrations with other systems that help expand access to knowledge

Access this report for an overview of the business value, market maturity, market dynamics, and 20 notable vendors in the knowledge management space.