Advancements in artificial intelligence (AI) have made the customer experience (CX) more accessible and human.
But it can be challenging to keep up with ever-evolving technologies and changing customer demands.
To help you stay competitive in 2023 and beyond, Christian Ward and Lexi Bohonnon break down:
How AI transcends both third-party and first-party search
Why data privacy laws are pushing the need for a zero-party data approach
How to apply the proliferation of generative AI to your marketing and personalization strategies
And so much more!