Video

How SMBs Win in the Age of AI and Search Transformation

In this conversation, Jamie Adams, Chief Revenue Officer at Scorpion, joins Brooke Henderson, Sr. Director of Partnerships at Yext, to unpack the evolving landscape of digital marketing for service-based businesses.

In this conversation, Jamie Adams, Chief Revenue Officer at Scorpion, joins Brooke Henderson, Sr. Director of Partnerships at Yext, to unpack the evolving landscape of digital marketing for service-based businesses.

Drawing from over a decade of experience, Jamie shares how Scorpion is helping SMBs adapt to long-tail search queries, conversational AI, and emerging platforms like TikTok to reach customers at moments of urgent need.

Key Learnings

  • Search Is Getting Conversational. Customers are increasingly turning to long-form, voice-based search queries—think "best drain cleaning plumber in 75208"—driven by AI platforms like ChatGPT and Gemini.

  • AI Chat Delivers Real ROI. Scorpion's AI-powered chat solution boosted one customer's website lead conversion by 30%, turning passive visitors into engaged, high-value leads.

  • Start with Google, Then Scale. For small businesses, visibility starts with a well-optimized Google Business Profile, a fast-loading website, and smart use of generative AI chat to never miss a lead.

This conversation is packed with practical insights for staying ahead. Watch the full conversation with Jamie Adams now!

Jamie Adams
CRO
Brooke Henderson
Sr. Director, Partnerships