The New Financial Services Customer Journey

Thursday, July 18th at 1pm ET / 10am PT

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The customer journey starts with intent — intent to know, to go, to buy, and to do — and that intent usually takes the form of a question. Consumers today are asking deeper and more specific questions about financial services and professionals, and they’re fact-checking the answers they find with customer reviews.

In this webinar, you’ll discover:

  • How consumers are searching for financial information today
  • How reviews can empower your business to take down digital disruptors and win new market share
  • How Yelp and Yext are powering the new financial services customer journey
  • Ways to enrich your demographic and behavioral marketing strategies with intent marketing
Shane Closser
Head of Industry, Financial Services
Darnell Holloway
Director, Business Outreach

Let’s Get Started

See firsthand how the Yext Search Experience Cloud can help you meet your customers at their moment of intent.

What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's