What if your website had a built-in function where customers who are ready to buy could tell you exactly what they want and be directed straight to it?
You read the title of this blog post, so you already know we're talking about search. Traditionally seen as just a way of helping users navigate your website, search can be an extremely useful conversion tool.
Based on interviews with 21 ecommerce companies, Econsultancy reported that website visitors who use search are 1.8x more likely to convert. According to the same research, those search-using visitors account for an average of 13.8% of revenue.
It makes sense. Someone who is using search likely has a specific product or service in mind, which indicates that they're further down the funnel than a more casual browser. However, many organizations are still underestimating the power of search to increase conversion. Here's how to supercharge search on your website.