TL;DR: The new Scout by Yext app puts the power of local search visibility in every manager's pocket. Whether it's updating hours, responding to a review, or spotting performance risks, field teams can now take action on the go — with real-time AI insights and recommendations from Yext Scout.
Search isn't standing still — and neither are your customers.
Whether someone's looking for store hours, reading reviews, or searching for a local need like "bank near me," the digital journey is happening in real time, across dozens of platforms. And for brands with multiple locations, it's a daily challenge to keep every listing accurate, every review addressed, and every touchpoint up to date.
That's where Scout by Yext comes in.
Designed for franchisees, field teams, and local managers, the app gives users a simple but powerful way to manage their presence and boost brand visibility on the go — no desktop required. It's built for the moments when your team needs to act fast: updating holiday hours, responding to a negative review, or fixing a visibility issue before it impacts revenue.
And it's not just fast — it's smart. The app integrates Scout, your AI-powered assistant, to provide tailored recommendations based on real-time performance. Unlike many other mobile apps in the space, this AI layer turns data into direction. That means every manager can know what to do next — and why it matters.
What can you do with the Scout by Yext app?
Respond in real time
Get alerts for new reviews and respond instantly with suggested replies. Local teams can draft responses, while corporate can review and approve before posting.
Update listings on the go
Change hours or update business descriptions in seconds — so customers always see the right info.
Track performance across platforms
See which locations are slipping in search performance and take action immediately — across Google, and AI-powered answer engines like ChatGPT.
Get AI-powered recommendations
Built-in support from Yext Scout means every user gets actionable insights — not just data. Know what to do next, and why it matters.
The Scout by Yext App is here to work for you
Whether you're running a restaurant, a retail store, or a regional bank branch, the app helps you protect your reputation, stay discoverable, and win more customers — all from your phone.
For existing Yext customers, the mobile app extends the value you already count on — turning central management into real-time, local execution. For teams managing dozens or hundreds of locations, it's a faster, smarter way to stay accurate and ahead.
Download the app or connect with your Yext rep to get started.
FAQs
Who is the Scout by Yext app for? Primarily for franchisees, store managers, and field teams who need to manage their local presence without a desktop.
What makes the app different? Scout. It turns performance data into clear, actionable recommendations so teams can act quickly — with confidence.
Does it support review workflows? Yes — local teams can suggest responses, and corporate can review and approve them before they go live.
Which platforms does it impact? All major search surfaces — from Google, Apple, and Yelp to AI-powered platforms like ChatGPT and Gemini.
