Review Monitoring
There's no shortage of places where consumers can leave you feedback, and with multiple locations listed across hundreds of sites, simply staying on top of it all can seem insurmountable. Review Monitoring leverages Yext's direct integrations with sites across the Knowledge Network to pull all your reviews, from every location, into a single dashboard so you can stay informed at scale.
Real-Time Content
Your customers are leaving reviews about your brand all around the web and Yext provides one unified platform to view that feedback in real-time. Using direct API integrations and webhooks, you'll get to see what your customers are saying, and use that information to provide a better experience.

Notifications
Review Notifications alert you the moment Yext detects a new review. Schedule updates to come via email or SMS as you get reviews, or on a cadence that works with your schedule.

Filtering
Easily filter through your reviews to find a subset that matches a certain criteria. Yext allows you to filter using rating, language, date, content, keywords, whether it has been responded to, and a number of other available options.

Review Labels
Categorize reviews with similar characteristics within your account using labels. Simplify reviews management by applying labels manually, or through review labeling rules.

Analytics
Yext layers on a robust set of analytics to analyze your reviews that includes dashboards, pre-built insights, Competitive Intelligence, Sentiment Analysis, and more. Administrators can use these analytics to increase star rating, prioritize informed improvements, and more.

One Platform. Unlimited Solutions.
A great search experience is key to a great brand experience — on and off your website. Answer customers' questions and convert more business across digital channels with AI\-powered marketing solutions from Yext.

Answer support questions before they become support tickets. Streamline the resolution process with Yext's modern, AI\-powered customer support solutions.

Create an intuitive ecommerce search and discovery experience so you can meet your customers with direct answers every step of the way. Streamline the digital customer journey and turn your website into a conversion engine with AI\-powered ecommerce solutions from Yext.
Create an intuitive ecommerce search and discovery experience so you can meet your customers with direct answers every step of the way.
Streamline the digital customer journey and turn your website into a conversion engine with AI-powered ecommerce solutions from Yext.

Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI\-powered workplace search solutions from Yext.
Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.
