Yext came on our radar because frankly we were not getting the sort of traction we needed from our previous attempted technology solution. We knew we needed a comprehensive and effective upgrade.
A lot of customers still find us online by searching for 'Italian restaurant near me'. Before, we'd end up getting lumped in with all the other pizza places, but now Yext helps us show people who we are.
We discovered that there was a 43% action-to-order correlation. So, we believe that by managing Google My Business, our pages and everything else in the Yext platform, it has dramatically increased our online ordering and had a positive impact on our business.
Our restaurant managers are pleased to be able to focus on delivering Sweden’s tastiest burgers instead of worrying about incorrect opening hours or phone numbers. It’s a noticeable difference for us and gives us confidence in our work with Yext. Not to mention, the results have been phenomenal.
I think we'll see an increase in the amount of information available. This is going to become more powerful and useful – and it's great for our stores to be engaged with a search experience cloud like Yext, that's going to support us.
Our restaurants are primarily in food courts in malls and airports, which makes our strategy a little different from most companies. These high-volume locations have a unique customer base with unique needs, and marketing them is different from how you would market a standalone restaurant.
We’ve used Yext to publish our menu within Google, which has helped us rank not only for certain keywords – which has been a major goal for us – but also provide users with the instant responses. Now with Yext, we can provide them brand-verified answers to their questions right away.
With Yext, we’re better able to attract customers online and get them through our doors successfully.
We make sure customers have the best and the easiest experience finding what they’re looking for, and Yext helps us do that.
Yext integrates with hundreds of leading brands so you can manage your data with the tools you trust and send it everywhere consumers are looking for it.