Stop Monologuing: The Future is AI-Driven, Trust-Centric Dialogues

Join Yext Chief Data Officer, Christian Ward, to discover how AI can reshape customer interactions, shifting from one-sided brand conversations to genuine customer dialogues that respect privacy and empower the customer's voice.

Learn how to blend AI capabilities with your business knowledge to foster meaningful conversations that prioritize customer needs and interests. Say goodbye to brand monologues and embrace the future of AI-powered, customer-focused engagement. Watch this recording to understand:

  • How to build brand trust during a changing landscape

  • Leverage your existing brand data and link it to AI capabilities to create enriching conversations that focus on your customers' needs and interests

Christian J. Ward
EVP, Chief Data Officer