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Google AI Overviews (AIO) & AI Mode

What is Google AIO vs. Google AI Mode, and what do they mean for the future of search, visibility, and discoverability?

TL;DR: Google Search is shifting from link-based discovery to AI-generated answers. Google's AI Overviews and AI Mode reduce organic clicks but compress the customer journey, rewarding brands with authoritative content, strong technical foundations, and structured data. Visibility within AI responses now matters more than traditional rankings.

What are Google AI Overviews (AIO)?

AI Overviews are AI-generated summaries that appear at the top of Google search results. Powered by Google's Gemini model, they pull information from multiple websites and present a direct, conversational answer — often eliminating the need for users to click through to individual websites.

For example, someone searching "best coffee shops near me with wifi" used to scroll through several sites to compare, choose, and click. Now, Google's AI does the reading for them and shares a quick summary with key details right away.

AI Overviews first launched in May 2024 under the name "Search Generative Experience" (SGE). Google rolled them out globally in late 2024. Throughout 2025, these summaries appeared in 16-20% of all Google searches, up from 7% at the beginning of the year.

What is Google AI Mode?

AI Mode is another Google Search feature that's quickly increasing in aoption. AI Mode uses Google Gemini's LLM to communicate more in-depth, conversational answers that can handle complex queries right in Search. AI Mode, like other AI search experiences and AI agents, also invites customers to ask follow-up questions directly within the search interface (as opposed to an external platform like Google Gemini, ChatGPT, Claude, etc.).

The measurable impact of AI Overviews and AI Mode on organic search

Research from Ahrefs and Amsive reveals that AI Overviews have reduced click-through rates (CTRs) for traditional organic listings by 15% to 34%.

While featured snippets and ad packs may also be contributing to the drop in CTRs, it's reasonable to correlate the decrease in clicks with the increase in AI-generated search responses.

After all, why click when you don't have to?

As AI Mode adoption increases, brands can expect that trend to continue, particularly for informational and local-intent queries.

Key differences between Google Search, AI Overviews and AI Mode

Primary function

  • Traditional Search: Presents ranked links and listings

  • AI Overviews (AIO): Summarizes answers from multiple sources

  • AI Mode: Enables interactive, conversational problem-solving

Query complexity supported

  • Traditional Search: Simple, keyword-driven

  • AI Overviews (AIO): Simple to moderate

  • AI Mode: Complex, multi-step, contextual

Follow-up questions

  • Traditional Search: Requires new searches

  • AI Overviews (AIO): Limited or implicit

  • AI Mode: Native, continuous, context-aware

User effort required

  • Traditional Search: High (click, read, compare)

  • AI Overviews (AIO): Low (answer delivered directly)

  • AI Mode: Very low (dialog-based refinement)

Multimodal input

  • Traditional Search: Mostly text (some voice or image)

  • AI Overviews (AIO): Mostly text

  • AI Mode: Text, voice, image, video, and audio

Personalization and context retention

  • Traditional Search: Minimal

  • AI Overviews (AIO): Limited

  • AI Mode: High (persistent context across turns)

Role in the customer journey

  • Traditional Search: Discovery and research

  • AI Overviews (AIO): Answer acceleration

  • AI Mode: Decision orchestration

Impact on organic clicks

  • Traditional Search: Primary driver of clicks

  • AI Overviews (AIO): Reduces clicks

  • AI Mode: Further compresses or replaces clicks

Role in Google Search

  • Traditional Search: Foundational model

  • AI Overviews (AIO): AI enhancement layer

  • AI Mode: Agent-like search interface

AI Mode is not the same as Google Gemini for the time being. Unlike Gemini, interactions in AI Mode are part of the broader Google Search experience. So, unless your customers use incognito mode or turn off other account settings, customer data can be used for ad personalization and monetization. Additionally, this is accelerating the use of conversational AI even among those who still choose to go to a traditional search engine.

Because AI mode is a multimodal (searches via text, voice, audio, image, video, etc.) and interactive, it's also reshaping the way customers ask questions and expect brands to respond.

How to create content that's visible in AI Overviews and AI Mode

Google likes clear, credible, helpful information. So offer unique, valuable information and perspectives designed to satisfy customer curiosity and their search intent. Google also likes when that information is communicated in a variety of context-rich formats, from text-based content to YouTube videos, podcast audio, and helpful images.

Bottom line: Google's AI search systems prioritize the same qualities users do:

High performing content:

  • Goes beyond surface-level answers

  • Is created by subject matter experts and authoritative sources

  • Uses clear titles, headings, and descriptive metadata

  • Exists across multiple formats

Technical signals that matter more in AI search

AI search visibility is increasingly influenced by page experience and data quality, rather than just keywords and backlinks.

Google AIOs and AI Mode prioritize content that delivers a great page experience for customers. After all, AI is your customer now, too.

What makes for a great page experience? Here are some tips on how to design and build your website for AI and search everywhere optimization:

Build, test, and manage your site for low latency

Make sure pages load quickly so AI models aren't turned off by laggy load times. Not only does latency turn off machines, but if customers using those machines have to wait, it's likely they'll pivot to a new prompt (or platform) that may not surface your brand's information.

Build your site for multimodal search, not just mobile-friendliness

Develop content for customers using every type of device (phone and mobile, desktop, voice assistant). Develop it in every format, with high accessibility standards, too (video, audio, text, voice, photos, etc.). This breadth signals authority to AI. It also gives AI more data to generate responses from, so your brand can interact with customers using the words, images, and videos that are most compelling to them.

Structure your data using schema markup

Structured data in schema markup makes the information about your information machine-readable. AI models and tools use it to interpret your data and generate interactions with customers.

Manage your data in a knowledge graph

A knowledge graph centralizes all your brand information so you can keep it organized, up-to-date, and synced, building trust and credibility everywhere Google and AI search engines pull from.

Control what you share, so you're crawlable and indexable, but not undercutting your authority

Be clear and intentional about what you want Google to crawl, index, and pull from in generative search results. You don't want duplicate listings, outdated pages, or other low-quality content to distract from your core authority.

Keep your Google Business Profile, reviews, and other local data clean and up-to-date

In branded and unbranded searches with local intent (like "pet-friendly patio near me", AI search appears to be prioritizing brands with strong, well-managed Google Business Profiles (GBPs). Keep your GBP data accurate and your reviews fresh and well-managed.

How to measure performance in AI Overviews and other AI-driven search landscapes

Think beyond traffic and measure signal

When customers get direct answers in AI Overviews, AI Mode, or any AI platform, those results compress the funnel. Awareness, consideration, and conversion can happen all at once. That's whyit's so important to align your "search everywhere optimization" strategy across brand, content, local, and SEO. Together, they boost visibility and make non-linear customer journeys the new normal.

Flex your stack with a search visibility booster like Yext Scout

With the shift to AI search, you have to measure if and where you're showing up, not just where you rank. Traditional SEO tools don't deliver these insights. They won't tell you if, when, and where your brand is showing up in AI Overviews, AI Mode, Gemini (or any of the AI tools) — because they can't.

Enter Scout. Scout monitors brand visibility everywhere. With Scout, marketers can analyze their brand visibility and gauge true sentiment across Google, Google AI Overviews, AI Mode, Gemini, and other AI search platforms like ChatGPT, Perplexity, and Claude. Scout also benchmarks your AI search visibility against competitors, uncovers what's driving their success, and provides insights to help you take the lead in both AI and local search.

Measure conversion time and quality

If you're still focused only on clicks, you're overlooking the overall value of the visits you're getting from search. Less might equal more — if clicks are down but engagement and conversions are up. This engagement can indicate you're attracting higher-quality, higher-intent customers.

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