Owning the CPG Customer Journey in the New DTC World | Yext

Owning the CPG Customer Journey in the New DTC World

Tuesday, July 21st at 1pm ET / 10am PT

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For CPG brands, a robust omnichannel experience is now critical. The race to capture customer attention, prioritize ecommerce channels, and lower customer acquisition costs — all while the customer journey continues to evolve — has created additional complexity in this already complex market.

Hear from leaders in the CPG industry as they explain how they’re thinking about their digital transformations, what they’re doing to change their marketing behaviors, and where they’re placing their investments in order to keep their brands top of mind for today’s consumer.

In this webinar, you’ll discover:

  • How CPG brands are thinking about their omnichannel experience
  • Understand the impact a great on-site customer experience can have on revenue and customer support costs
  • How a knowledge graph is a critical foundation for the changing customer journey
Lee Zucker
Head of Industry, DTC Retail & CPG
Steven Moy
Chief Executive Officer, Barbarian
Swan Sit
Consultant, former Global VP of Digital Marketing at Nike & Revlon
Cory Young
Manager, DMP, Campbell Soup Company

Let’s Get Started

See firsthand how the Yext Search Experience Cloud can help you meet your customers at their moment of intent.

What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

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What you’ll get with a live demo:

  • Bring the conversational experience of leading search engines to your website, apps, and more.
  • Publish verified answers and drive high-intent traffic to your website from third-party search engines, voice assistants, maps, apps.
  • Control all the facts about your business online from one platform, saving time and resources while delivering an exceptional customer experience.
  • Improve your business’s reputation online so that consumers become customers.

Today’s customer journey starts with a question and consumers expect answers. Are you answers-ready?

Join thousands of happy customers:

AutoNation
Steward Health Care
T-Mobile
Ben & Jerry's