Platform

Explore the Yext Digital Presence Platform

Scout

Monitor AI search visibility and track competitors in real time

Listings

Manage & optimize your location information across the web

Knowledge Graph

Organize your content for search and AI-powered experiences

Reviews

Manage your reputation to boost your local ratings and rank

Social

Amplify your brand’s local social presence across all locations

Pages

Drive engagement with search-optimized local pages

Search

Create your own intelligent search tool for your website

Chat

Automate conversations with your own AI-powered chatbot

Relate

Unlock enterprise-grade, compliant 1:1 engagement

Publishers

Explore the publisher network

Google Business Profile

Architect your first impression through Google Business Profile.

Apple

Manage location data with Apple Business Connect.

Facebook

Control the facts about your brand on your Facebook.

OpenAI

Deliver natural language responses to user queries.

Bing

Increase local discoverability on Bing.

Tripadvisor

Connect with more guests and grow your business on Tripadvisor.

Featured

Meet Scout: Your AI Search & Competitive Intelligence Agent

BLOG POST

Latest News: The Search Shift

Industries

Financial Services

From branch to advisor—see and shape your digital presence.

Healthcare

Connect patients to care faster—across AI, search, and digital channels.

Retail

AI-ready visibility and insights to grow every retail location.

Food

Stay visible and competitive—every store, every search, every meal.

Hospitality

From search to stay—Yext helps hospitality brands win locally.

View all

Customer Stories

View All

Featured

BLOG POST

The New Rules for Search: Staying Relevant in an AI-Driven World

BLOG POST

Under the Microscope: How AI is Transforming Healthcare Marketing

Blog

Stay up-to-date with insights and commentary from industry experts.

Customer Stories

See how our customers are leveraging Yext.

Events

Find upcoming and on-demand events.

Publications

Read our latest ebooks, reports, and whitepapers.

Featured

BLOG POST

AI Is Your New Customer: Structuring Data for Success in AI Searches

BLOG POST

6 Ways to Improve Your Local SEO Strategy in the Age of AI Search

Help Center

Get support and find the answers to your product questions.

Documentation

This is your one-stop-shop for getting started guides, product reference and API docs.

Guides

Step-by-step guides to effectively use our features and tools.

Featured

June '25 Release Notes

About

Why Yext?

Newsroom

Company updates and industry news.

Investors

The latest financial information.

Careers

The next big thing in your career.

Partners

Find or become a Yext partner.

See how Yext can transform your search experience anywhere people ask questions about you
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  • Home
  • Solutions
  • Community Search

Foster Collaboration and Scale Support with Community Search

Search through your web community's posts and surface answers that come directly from your own users.

Get Started

Maximize the value of your most engaged customers

0%

of millennials try to solve problems on their own by searching for answers in online communities*

0%

of customers want to solve as many issues as possible via self-service options**

0%

of B2B firms use communities to inform their customers of additional products and services***

Empower users to be partners in issue resolution

Increase customer retention and loyalty

Set your customers up for success by making it easy to find both answers and inspiration within community posts.

Reduce support-related costs

Achieve long-term cost savings by crowdsourcing support from your most active community members.

Provide a better CX

Highlight content and recommend answers based on community post threads that have historically solved customer problems.

Enable ticket deflection

Tap into the collective knowledge of your customer base to help users self-serve and prevent ticket creation.

Query RulesDynamic RerankingAdvanced Analytics

Hardcoded, customized business rules that trigger an action in the results when certain search criteria are present.

Learn More

Machine learning automatically reranks product results based on user engagement data

Learn More

Understand exactly what products your customers are looking for with the specific results they receive, so you can better understand how to improve their experience.

Learn More

Explore other support solutions from Yext

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Help Site Search
Case Form Deflection
Agent Desktop Search
SEO for Help Center
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*Zendesk | **Zendesk | ***Higher Logic

Turn Your Digital Presence <br>
into a Differentiator™

Turn Your Digital Presence

into a Differentiator™

Get a demo

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