The Answers Platform

For over 15 years, thousands of organisations worldwide have used the Answers Platform to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints.

Collect and organise your brand's content.

Push your structured data to third-party search engines.

Leverage our natural language search algorithms to build amazing search experiences.

Build search-optimised web pages, built for conversion and scale.

Perfect Answers Everywhere.

The Answers Platform collects and organises content into Yext Content, then leverages a complementary set of products (including Listings, Pages, Reviews and Search) to deliver relevant, actionable information wherever people ask questions about a business.

Content

The foundation of your natural language experiences starts with how your content is stored. That's why Yext experiences are built on Yext Content, a next-generation headless CMS structured with real-world entities and their relationships. Building out your own CMS is easy with loads of integration options and a customisable schema that allows you to structure your content in the way that best fits your brand and your use cases.

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Listings

In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of ~200 third-party publishers to push your brand's data to. Powered by dual-sync direct integrations, you can showcase rich content such as name/address/phone number, as well as images, publisher-specific fields and more.

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Reviews

Reviews are a critical source of feedback for your brand, a space to engage with your users, and an area that provides a significant impact on search. Yext provides the tools to: monitor and analyse reviews, respond to reviews using a number of intelligent response methods and generate first-party reviews for your locations, people, products and more.

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Pages

Pages is the complete development toolbox for content editors and developers to build high-performance web pages at scale. Pages powers global brands that need websites to capture traffic and drive conversions. The state-of-the-art streaming static generation infrastructure allows your teams to build ridiculously fast and user-friendly websites. For performance, ease-of-use and scalability, Pages is the go-to framework for modern enterprises.

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Search

Build amazing ai-powered search experiences based on natural language understanding and using a multi-algorithm approach. From backend configuration to frontend customisation, Search provides the tools you need to answer your users questions on your website, in your app or anywhere else people are searching.

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SOCIAL

Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our all-in-one platform.

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Chat

Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

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Analytics

The perfect AI-powered search experiences are never complete, and actionable insights are critical to optimise your experience. Yext unifies data sources from across the web to bring you an actionable view of your customer interactions. From your website, search, reviews and third-party listings, Yext can help you get an understanding of how to optimise your user experience.

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Product Features

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See how Yext can help you deliver answers – wherever people search – so you can grow your business.