Build Amazing Search Experiences on the Yext Answers Platform

Yext gives your organisation a platform to help deliver search experiences based on natural language. With the Yext platform, you can build and deliver search, web and third-party experiences for marketing, support, ecommerce, workplace and anything else your developers can dream up.

Build your own enterprise knowledge graph.

Push your structured data to third-party search engines.

Leverage our natural language search algorithms to build amazing AI search experiences.

Build search-optimised web pages, built for conversion and scale.

The Answers Platform

Yext's platform is built on a Knowledge Graph and provides your administrators and developers with the tools that they need to build your own amazing search experiences. Learn more about Yext's features and functionality below.

Knowledge Graph

The foundation of your natural language experiences starts with how your data is stored. That's why Yext experiences are built on a Knowledge Graph, your own brain-like database that is structured with real-world entities and their relationships. Building out your own Knowledge Graph is easy with a tonne of integration options, and is easily structured in the way that best fits your brand and your use cases.

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Search

Build amazing AI search experiences based on natural language understanding and using a multi-algorithm approach. From backend configuration to frontend customisation, Search provides the tools you need to answer your users questions on your website, in your app or anywhere else people are searching.

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Pages

Pages provides brands around the world with all the tools they need to build their own SEO-ready landing pages. Yext's pages are designed to capture traffic and drive conversions for your business. Whether you are a developer or line of business user, the Yext platform includes a number of advanced collaboration options, built-in developer tools and an easy-to-use interface.

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Listings

In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of ~200 third-party publishers to push your brand's data to. Powered by dual-sync direct integrations, you can showcase rich content such as name/address/phone number, as well as images, publisher-specific fields and more.

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Reviews

Reviews are a critical source of feedback for your brand, a space to engage with your users, and an area that provides a significant impact on search. Yext provides the tools to: monitor and analyse reviews, respond to reviews using a number of intelligent response methods and generate first-party reviews for your locations, people, products and more.

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Analytics

The perfect AI search experiences are never complete, and actionable insights are critical to optimise your experience. Yext unifies data sources from across the web to bring you an actionable view of your customer interactions. From your website, search, reviews and third-party listings, Yext can help you get an understanding of how to optimise your user experience.

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Platform Resources

Pre-built Integrations

Explore the integrations that help you deliver cutting-edge AI search experiences with Yext

The Publisher Network

Power listings for your locations, professionals, menus, events and more on top third-party search platforms.

Amazon Alexa logo
Google Business Profile logo
Apple logo
Facebook
Eventbrite
Uber
Bing
TripAdvisor
App Directory Integrations

Use Yext's pre-built integrations with all the business tools and services you trust to power your search experiences.

Google Looker Studio
WordPress logo
Yext Search for Salesforce
Tableau Analytics App
Workato: Advanced Integrations
Adobe Commerce Product Sync - Deprecated
Shopify Product Catalog Sync - Deprecated

One Platform. Multiple Solutions. Limitless Answers.

Delight customers and drive revenue.

Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.

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Capture and convert more local business with location listings. Turn maps, GPS apps and local directories into your best marketing channel.

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Your online reputation can win or lose you business. Generate, manage and respond to reviews at scale with Reputation Management from Yext.

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Empower customers and agents to self-serve.

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more

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Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.

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Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.

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Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

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A “digital concierge” for your web, mobile, and desktop apps that expands into a Yext search experience when clicked.

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Build a world-class search experience.

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers platform provides the building blocks to create a bespoke search experience.

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Supercharge discovery and conversion.

Connect customers with relevant products, services and experiences from search to checkout.

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Yext Pages has powerful tools to let you confidently launch, manage and scale your business, by building stunning detailed product pages that capture high-intent traffic.

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Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.

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Make it easier for customers to find your products by connecting your physical and digital storefront.

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Tailor product data in bulk to easily update information wherever customers shop your inventory.

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Effectively manage all of your product data in one place and easily share details to third-party marketplaces.

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Build shopping excitement and trust that fosters more purchases.

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Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey

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Boost employee productivity and satisfaction.

Employees need company information to do their jobs. Make it easy, fast and fun to find with AI-powered workplace search solutions from Yext.

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Platform Resources

See how Yext can help you deliver answers – wherever people search – so you can grow your business.